Reference

Privacy Policy for Your rikatoto Account

Live Roulette, Aviator, and Fishing God sessions at rikatoto create account, device, and wallet records, and this Privacy Policy explains how we handle those records before you open…

Account data scopeDANA and QRIS recordsCookie choicesSupport chat privacy
rikatoto Privacy Policy for Your rikatoto Account
CONTACT PATHS

Privacy Contacts for DANA and QRIS

Fast privacy help matters when your wallet, device, or login record looks unfamiliar. We handle privacy questions through live chat and email, then route account-specific requests to an agent who can verify your profile step by step. Keep your registered phone, email, and a recent DANA, OVO, GoPay, or QRIS reference ready so we can confirm you own the account before discussing stored data.

Team online

Live Chat

Message us from the lobby chat between 10:00 and 02:00 WIB every day. For privacy cases, our agent asks for your account username and one wallet reference before discussing login or payment records.

Email Desk

Send privacy requests to [email protected] from the email linked to your account. Include your username, phone number, and the exact change or data question so we can route it correctly.

Account Form

Inside your account, open Account > Profile > Privacy Request to ask for correction, access, or deletion where allowed. The form keeps your request tied to your verified login session.

ACCOUNT CARE

Controls Behind Your Account Privacy

Your privacy controls sit close to the account actions you already use. We separate wallet references from public lobby activity, keep support access limited by role, and log changes to profile fields…

Data We Collect

We collect registration fields, login records, wallet references, game session IDs, and support chat content. These records help us run your account, confirm transactions, detect unusual access, and answer privacy requests.

Cookie Choices

Cookies remember your session, language preference, device type, and security status. You can clear browser cookies at any time, but doing so may require a fresh login and device check.

Account Security

When a new phone or browser reaches your account, we may record device model, IP region, and login time. Use Account > Security > Devices to spot sessions you do not recognise.

Payment Privacy

DANA, OVO, GoPay, and QRIS references are used to match your wallet activity with your account. We do not place full wallet history inside public pages or game screens.

Retention Rules

We keep account and payment records for operational, security, and accounting reasons. When a record is no longer needed and local law allows removal, we schedule deletion or anonymisation.

Change Requests

Ask us to correct a name, phone number, email, or contact preference through live chat, email, or the account form. We verify ownership before changing or sharing stored data.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what happens to your details. These answers focus on the privacy steps behind registration, wallet checks, cookies, support chats, and data requests. If your case involves a specific DANA, OVO, GoPay, or QRIS record, contact us with the account email so we can check the right file.

We collect your username, phone number, email, password record, login device details, IP region, and wallet references. We use those records to open your account, protect access, and answer support or privacy requests.

Wallet references help us match a payment action to your account and reduce wrong-credit cases. We use the reference number, amount, time, and channel name only for account operations and related checks.

Yes, ask through Account > Profile > Privacy Request or email [email protected] from your registered address. We verify account ownership first, then update the field or explain what extra proof is needed.

Cookies can remember session status, language, device type, and pages you open, including game lobby areas such as Live Roulette or Aviator. They help keep you logged in and support security checks.

We keep records while your account is active and for a limited period after closure when needed for security, accounting, dispute handling, or local legal duties. After that, we delete or anonymise eligible records.

You can ask for access, correction, or deletion where local law allows it. Send the request from your registered email or account form, and we will verify ownership before sharing or changing records.

Only support and account staff who need the chat to solve your case can see it. Privacy-related chats may be kept with your account file so follow-up agents understand the same request.